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Monday, June 25, 2007
10:49 AM Texas Time


Mortgage Technology Times

Survey indicates preference for online tools


More than three out of four consumers are more likely to do business with organizations that offer self-service, a survey announced by NCR Corp. showed.

The report indicated 92 percent of the respondents valued combining mobile devices with the Internet and self-service kiosks or ATMs to improve their overall service experience.

Nearly 80 percent preferred self-service for printing statements, mortgage or loan documents.


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